Support

Need help with Groove? We’re happy to help.

Get in touch

Email us with your question or issue. If you can, include your iPhone model, iOS version, and a short description of what happened. support@groovemusic.io

Before you write

For connection or playback issues, make sure Bluetooth is on and that the host has an active Apple Music subscription. Restarting Groove can also resolve a temporary nearby connection issue.